Consumption under control: smart customer app for tenants

With the energy-saving app, NeoVac is taking a big step into the future and past many competitors. So far, no other metering service provider offers a comparable service. This benefits not only NeoVac, but also property managers, for whom myEnergy provides a sales argument when brokering properties. Instead of being informed about the consumption bill at the end of the year, the residents have an insight into their energy consumption at any time and the chance to change something in order to save.

At the Best of Swiss Web Award Night, the myEnergy customer app won bronze in the »Technology« category, beating out around 400 other projects. The app not only convinced our customer, but also a jury of one hundred experts, who place great value on innovation and accuracy in implementation. 

NeoVac meters transmit consumption data from over 400,000 homes every quarter of an hour. That's several million measuring points in several million devices. Because we work with very large amounts of data in many projects, the high number of measuring points was not an obstacle in the app development. We took over the project management and led every step from conception, design and implementation to commissioning and maintenance. For the client, this meant they were free to focus on their core business and were kept up to date with weekly updates.

It is obvious how much time the property management saves with myEnergy for more than 400,000 flats. The fact that electricity, water consumption and the like can be seen in the customer app in no time at all means that the phone rings less often in the service centers, the annual letters are no longer necessary and billing can be done completely paperless. Accounting and customer service gain time in everyday life, the environment benefits from the careful use of resources and tenants retain control over their consumption.